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How Can Technology Benefit Healthcare? - Guardian Debate Highlights

Published : Friday November 15, 2013 | Posted in : General Health
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On 14th November, The Guardian held a live chat discussing the role technology can play in providing healthcare services. Hosted by Sarah Johnson from The Guardian, the panelists included experts from various areas of the healthcare sector.

Below are a few of the comments that we found most interesting:

I believe there is significant scope and opportunity for innovative technology to have a major impact, to transform healthcare, to create better-integrated healthcare networks and to support individuals to stay healthy for longer.

I like the use of Social Media Surgeries, for patients, carers and staff, as a way of enabling the uptake of technology.

I've spent the last 6 months teaching my patients about apps and smartphones etc. Its great work, but I'm wondering if there is a national agenda for this sort of education that is needed.

There are a number of teams using Skype now, particularly with diabetes patients. When this is combined with remote data gathering the clinician is already briefed when they make the call. Clinicians and patients report using less time and more focussed, effective consultations…

Technology can never replace the knowledge and experience of a clinician, however I do believe technology can support that clinician by providing the right information in the right place at the right time to allow them to make better use of that knowledge and experience.

… I think we must aim for a cultural change. Teaching staff about the appropriate use of freely available software and social media should be a primary learning objective of mandatory information governance training.

…I love the way technology - and social media in partic - is opening up new forms of communication - there is a huge amount of really positive engagement going on online…

…It's interesting to note that the fastest uptake of social media is in the over 55 age group…

Here at HealthExpress we have already incorporated technology into our healthcare provision. We offer a comprehensive Live Doctor service, which includes the option to have a consultation with a registered doctor via Skype. You can also hold your consultation over the phone or via email, however if you prefer to speak with a doctor face-to-face, a video call is the best option for you. A consultation lasts 20 minutes and allows you to discuss your concerns with a registered doctor in the privacy of your own home.

All you need to do to make use of this service is to complete our pre-consultation medical questionnaire and book your preferred time for the Skype call. Our doctor will contact you via video link to complete the consultation.

If you'd like to find out more information about our Live Doctor service please take a look at the information page.

Written by Nicola Beckett.
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