About Us

HealthExpress.co.uk is an online clinic that provides support, advice and treatment for common medical conditions that patients do not always feel comfortable talking about. Our service provides information on each of the conditions and offers a free online medical consultation with a registered doctor.

We have been around since 2002 and in that time have helped thousands of people just like you to successfully treat various medical conditions. In 2003 we became the first brand within the industry to offer the consultation process which has become the industry standard within the UK. Since then we have continued to remain at the forefront of the online healthcare industry, striving to improve the level of service we offer to our patients.

What we do

• Secure and confidential online consultations
• Personalised diagnoses and treatment options
• Private prescriptions issued by registered doctors
• Free medical support and advice
• Genuine medications dispatched from registered pharmacies
• 7-day patient support
• Easy repeat prescription ordering service
• Comprehensive information on all medications and conditions

Our vision

We do not underestimate the benefits of having a face-to-face consultation with a doctor. However, we act as a complementary aid in improving the lives of patients who want genuine treatments for common medical conditions.

The safety of our patients is very important to us, and our service has been designed to ensure that we don't prescribe treatments unless it is in the best interest of the patient. We also only deal with registered and professional pharmacists and pharmacies to make sure that we dispatch authentic medications. The medications on our site have been specially selected, as they don't carry a high risk of addiction.

Dr Miriam Stoppard
The Mirror

With the help of our highly trained staff and with the use of the latest technology, it is our aim to provide a comprehensive yet convenient service that is easy to use. All the steps within our ordering procedure are easy to complete and, aside from the doctor's diagnoses, shouldn't take more than a couple of minutes each.

We also ensure that at no point during the ordering process do patients feel confused or uncertain about what to do next. This is why our Patient Support Team is available to answer any questions you may have, 7 days a week. Patients also have the ability to request to speak to one of our medical doctors if it makes you feel more comfortable.

Get a real diagnosis

The consultation is completely free and is the first step towards ordering your treatment. The consultation process is what online clinics in the UK use to establish your suitability to treatments based on your current and historic medical information. It consists of a list of medical questions regarding your health, condition and lifestyle.

Once you've completed your online consultation, it will be reviewed by one of our team of doctors who will provide a diagnosis and a list of appropriate treatments and their dosages. You will be notified by e-mail and/or SMS when your diagnosis is complete and you will be able to login to our site to place your order.

Our doctor may also feel that an online consultation isn't the right option for you. In these cases, the doctor may recommend that you have a face-to-face consultation with your doctor.

How you know you can trust HealthExpress

HealthExpress is in complete compliance with UK and European laws governing the sale of prescription medicines. All our doctors are registered in the EU and our pharmacy has been accredited by the General Pharmaceutical Council.

Our Privacy Policy complies with all the rules and regulations stipulated by the EU Ethics Committee. Doctor-patient confidentiality protects all information that is shared between our doctors and patients and will not be shared with any outside parties. To protect against potential threats, HealthExpress is scanned daily by McAfee Secure and all data transfers are secured by VeriSign.