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Home / HealthExpress Price Promise

HealthExpress Price Promise

We're confident that we offer the best prices for prescription medication on the market. If you find a cheaper online pharmacy offer, we will refund the difference.

Terms & Conditions:

  • If you find a cheaper online pharmacy offering medication with a private prescription and comparable service conditions within 7 days of your purchase, we will refund the difference. Comparable service conditions include delivery charges, timescales, and consultation charges.
  • The HealthExpress price match policy is valid against comparable online pharmacies (excluding those providing NHS services) only and where advertised product is at UK retail price, and sold in GBP (Pounds Sterling).
  • HealthExpress reserves the right to decline the price match.
  • Customers must provide up to date evidence of the price to be matched, e.g. screenshots, photo, adverts etc. as advertised by the competitors.
  • The HealthExpress price match policy does not include discount codes as advertised by competitors.
  • The matching product must be identical.
  • The matching product must be in stock with the competitor and available for delivery within 24 hours.
  • The policy is non-transferable, and cannot be used in conjunction with any other offer unless otherwise stated.
  • The HealthExpress price match policy is valid until further notice from HealthExpress.

How to request a price match

Email our team on [email protected] with a screenshot of the treatment you have seen cheaper. Our team will verify the price and refund you the difference. Alternatively, you can call our customer service team on 0203 322 9966.

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