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Customer Service Team available now: Mon-Fri 8:00-17:00

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Trustpilot Reviews

HealthExpress Reviews

At HealthExpress, we pride ourselves in delivering outstanding customer care. We have treated over 2 million customers, and our doctors can prescribe over 100 treatments. Read our patients' feedback below or visit Trustpilot and Google directly to see all our reviews.

TrustScore 4.7 | 25,619 Reviews

Score 4.7 | 6,771 Reviews

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JAN, 01 Sep

Health Express continues to be…

Health Express continues to be reliable, efficient with comparable prices despite the increase. Delivery always on time. Would definitely recommend

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Allison D, 01 Sep

Ease of ordering and quick delivery

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Joe A, 01 Sep

Got meds I needed following day

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RF S, 01 Sep

Quick and simplified

Easy to describe the medical issue online. Questions in the online consultation were clear and easy to answer. Very quick response and delivery.

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Kelly S, 01 Sep

Consultation and advice and speed of…

Consultation and advice and speed of delivery

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Diane F, 01 Sep

How refreshing to deal with a company…

How refreshing to deal with a company that actually does what they say. Ordered one day. Received my medication the next day. Hallelujah !

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Emma M, 01 Sep

Great service

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Pauline T, 01 Sep

Quick and seamless service from start…

Quick and seamless service from start tofinish

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Andy H, 01 Sep

Quick delivery

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Vernon, 01 Sep

Very good fast delivery Thankyou

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Koolka, 01 Sep

Excellent shopping experience…

Excellent shopping experience every time, making my life so much easier. Highly recommending!!!

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Customer, 01 Sep

Parcel was delivered on time

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Mrs Linda W, 01 Sep

All good except for from taking order…

All good except for from taking order and payment to delivery took longer than expected

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Danica D, 01 Sep

Very dedicated to helping customers

Excellent customer care team, prompt and helpful and very understanding.

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Richard C, 01 Sep

Here on time every time

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Amanda T, 01 Sep

Medication signed off and delivered…

Medication signed off and delivered within 24 hours

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Engrave-It U, 01 Sep

Speedy delivery

The items came next day in a plain wrapper which was just what I wanted.

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Julie H, 01 Sep

Great service and very professional.

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Miranda L, 01 Sep

Efficiency, honesty and friendliness.

Thank you again for excellent service.

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Sam, 31 Aug

Excellent efficient patient focussed service

Always a great experience with this company who are efficient and offer excellent patient services. Thanks

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Stefan, 31 Aug

Great service

Great service! Very satisfied!

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Amanda S, 31 Aug

Excellent communication ans support when using Health Express

Very good website and excellent communication after ordering and tracking progress of order.

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Lindsey H, 31 Aug

Great service thank you!

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Mrs Deborah B, 31 Aug

Excellent fast service and delivery

Claire L, 01 Sep

Good service fast response fast delivery answered my questions fast asked the right questions to assist with my progress

Tracy R, 01 Sep

Assessment easy to complete and orders processed and arrived on time.

Jo E, 01 Sep

Great service and delivery

Donna H, 31 Aug

Great company will use again.

Steven D, 31 Aug

Good customer service so far as far as I’m concerned

Stu G, 31 Aug

Great and quick process, excellent service.

Chris H, 31 Aug

Great communications and hassle free ordering and delivery

Donna C, 31 Aug

Good speedy service

Kim S, 31 Aug

I found my initial order straight forward however, the communication after about the delay with my order was non existent, I had to phone to find out about my order. Also with the shipping it does not come with surgical wipes just the needles.

Wee D, 30 Aug

Got what I needed no fuss and on time deserves 5*

Sue C, 30 Aug

Orders always delivered on time.

Sadie W, 30 Aug

Easy to follow instructions for ordering. Fast next day delivery.

Melanie S, 30 Aug

Excellent service, efficient & prompt

Sue C, 30 Aug

Very easy and thorough questionnaire, speedy delivery and good price. Highly recommended, thank you!

Sharon M, 30 Aug

Only one ice pack in packaging which was pretty melted by the time it got to me. Previous company I used always put at least 2 ice packs in which were hardly melted by the time I received it.

Jenni S, 30 Aug

Quick processing and delivery. Easy to submit info and the best provider I have ordered off so far. Very pleased.

Jean W, 30 Aug

Very helpful and will be using them again.

Sharifa M, 30 Aug

An absolutely amazing company and a very satisfied customer. I would give 10 stars if I could. Took a total of 4 days from ordering to receiving. Great customer care. I’m definitely stuck with you. Well done.

Graham M, 30 Aug

Fast, efficient and privacy

L W, 29 Aug

As usual, excellent service.

Lana M, 29 Aug

The medicine was delivered on time in good packaging

Lynne C, 29 Aug

Good service quick delivery service

Samantha T, 29 Aug

Amazing company

Bill B, 29 Aug

Quick delivery great service