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Customer Service Team available now: Mon-Fri 8:00-17:00

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Customer Service Team available now: Mon-Fri 8:00-17:00

Private & confidential service
Genuine medication
All-inclusive service - No hidden fees
Next day delivery

Trustpilot Reviews

HealthExpress Reviews

At HealthExpress, we pride ourselves in delivering outstanding customer care. We have treated over 2 million customers, and our doctors can prescribe over 100 treatments. Read our patients' feedback below or visit Trustpilot and Google directly to see all our reviews.

TrustScore 4.7 | 25,065 Reviews

Score 4.7 | 6,456 Reviews

Verified

Alexa T, 29 Jun

Convenient service and fast delivery

Convenient service and fast delivery, recommended!

Verified

Pauline B, 29 Jun

Brilliant service as usual

Brilliant service as usual, delivery on time.

Verified

Maureen, 29 Jun

Excellent well on time

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Pam S, 29 Jun

Brilliant service once again well…

Brilliant service once again well informed at all stages from.ordering to delivery

Verified

MS STACY B, 29 Jun

Arrived well packaged

Verified

TONY P, 29 Jun

The service was quick and efficient, with a minor quibble.

The service was quick and efficient. Unfortunately the website did not accept my GP details so we had to conduct the information by email. It took an extra day for me to resolve the matter, and get my medication through.

Verified

BS S, 28 Jun

Professional and efficient

Verified

Sheena W, 28 Jun

Quick delivery

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John C, 28 Jun

Very good service

Verified

Jenny M, 28 Jun

Great service and quick delivery

Verified

Nicola P, 28 Jun

Great service and advice

Verified

Miss Julie F, 28 Jun

Reliable and safe

Verified

Nic-nak@live.co.uk, 27 Jun

Easy to order

Easy to order, but don’t seem to have any follow up to check how I’m getting on

Verified

Judith B, 27 Jun

Easy to deal with

Easy to deal with. Prompt service.

Verified

Paul C, 27 Jun

Easy to use and reliable.

Verified

Mrs Janice R, 27 Jun

Theyare always on time and very helpful

Verified

Carolyn T, 27 Jun

Fabulous service thank you

Fabulous service thank you So quick and efficient

Verified

William P, 27 Jun

People in the know

From the beginning I have been treated really well, I am doing really well on my product, but I fear I will have to stop as I can no longer afford the over 300 £ cost, but that is how it goes, I am hoping to obtain my product cheaper, still a great company.

Verified

Sergio R, 27 Jun

Clear and helpful

Verified

Egierski J, 27 Jun

good service !

Verified

Ann B, 27 Jun

I have no complaints

I have no complaints, I am happy with the full service I receive and really quick delivery

Verified

Graham P, 27 Jun

Excellent service as usual.

Verified

Brenda B, 27 Jun

My reorder was again accepted and…

My reorder was again accepted and received order following day.

Verified

Malak, 27 Jun

Super fast delivery

Marli X, 29 Jun

Great service!

Patrick E, 29 Jun

Fairly priced product and quick at getting it delivered

Ellie B, 28 Jun

Really struggled to get hold of anyone when instructed to contact for Doctors questions. Emailed and no response, calls were cut off. Took days to get in touch.

Carole C, 28 Jun

Excellent care leading up to the despatch of my pen. The delivery service and packaging is incredible. I've reused the wool as a cat mat and refrozen the freezer bag for future use. Tomorrow I will take my first injection with the pen which has excellent instructions on how to use it.

Vanessa W, 28 Jun

Usually a great service, but on this occasion, item did not arrive within timescale of special delivery which was promised before 1pm. I rang Healrh Express at 15 30 asking where my parcel was and was told exactly the same as I could see on the tracking details. Someone promised to call me the following day to follow up my comcern/complaint. No phone call was forthcoming and nobody has been in contact since to ensure the very expensive item had arrived satisfactorily. Extremely disappointed.

Diane G, 28 Jun

Great service.

Tracy J, 28 Jun

Very responsive to any questions you might have, very helpful

Garry C, 28 Jun

Prompt delivery.

Claire W, 27 Jun

Very quick and efficient delivery service and support.

TERRY B, 27 Jun

Excellent service, processed very quickly and delivered the next day. So easy to order, keeping me informed at every stage. Cannot be beaten on price, will definitely recommend Health Express and order again. Thank you

Ruth M, 27 Jun

Been supported by Health Express for a while now and have found them efficient & knowledgeable with a quick response time for questions. Recommend them highly

Brasil B, 26 Jun

Excellent, easy to use service. Highly recommend!

Caron S, 26 Jun

Was prompt delivery easy to use website appropriate checks. Was impressed ! Thank you

Karen B, 26 Jun

Had to order early due to holiday. Dealt with easily and exceeded communication on the live chat. Weight loss going well. Moving up to 7.5 and 12 pounds gone

Ruth P, 26 Jun

Fast and efficient service. Highly recommended. Thank you!

Catalina M, 24 Jun

Helpful

Stuart L, 23 Jun

Really great to deal with and quick at sending and discreetly as I didn't want people to see what I was buying

Hannah G, 23 Jun

Good price, delivered quickly

Isobel S, 23 Jun

Excellent communication

Frederick K, 23 Jun

Great service, fast, efficient, well informed tracking, very pleased indeed

Maxine H, 22 Jun

Always professional, quick service. Would highly recommend

Sue D, 22 Jun

Fantastic service and fast delivery

Arthur G, 21 Jun

Good quick service. No issues to report.

Sharon S, 21 Jun

Quick and easy process, would definitely use again.