Now available: personalised HRT from our menopause specialists → Learn more.
  • Customer Service Team available now: Mon-Fri 8:00-17:00
  • Private & confidential service
  • Genuine medication
  • All-inclusive service - No hidden fees
  • Next day delivery
  • Trustpilot Reviews

HealthExpress Reviews

At HealthExpress, we pride ourselves in delivering outstanding customer care. We have treated over 2 million customers, and our doctors can prescribe over 100 treatments. Read our patients' feedback below or visit Trustpilot and Google directly to see all our reviews.

trustpilot reviews

TrustScore 4.7 | 27,159 Reviews

google reviews

Score 4.7 | 7,636 Reviews

Verified

Jon H, 01 Jun

No issues easy process delivering on…

No issues easy process delivering on time.

Verified

Jack C, 01 Jun

Fast delivery and good price

Fast delivery and good price

Verified

Mrs Karen, 01 Jun

On time well packaged.

On time well packaged.

Verified

Ms A, 01 Jun

Fantastic service

Fantastic service Always deliver on time Never had any issues Products all quality Help if you should need it Would recommend definitely

Verified

Anonymous, 31 May

Very fast reliable service & delivery

Very fast reliable service & delivery, would prefer a more private packaging without health express details on it.

Verified

Emma B, 31 May

Reliable delivery but lack of…

Reliable delivery but lack of communication. Even though an email came through to send that the order had been received and how to store the medication no confirmation comes through to say that the order has been approved. Apart from that im very happy with the service.

Verified

Sharon, 31 May

Extremely fast delivery

Extremely fast delivery

Verified

Kenneth M, 31 May

Easy system to navigate

Easy system to navigate. Speedy and efficient service

Verified

Mrs GAYNOR S, 31 May

Health pen arrived without any freezer…

Health pen arrived without any freezer pack , in just a cardboard box I thought it needs to be kept cold ?

Verified

Naima A, 31 May

The company is prompt in sending the…

The company is prompt in sending the product and very responsive but the delivery service lets them down. Royal Mail do not inform regarding a delivery, do not try neighbours etc. This is an issue as product has to remain cool on arrival. This delivery was taken away and I had to collect it the next day. Not quite sure how efficacious this will be as it was a hot summer day. Very disappointed with the delivery service.

Verified

Mike A, 31 May

Excellent next day delivery service and…

Excellent next day delivery service and easy consultation.

Verified

Lisa G, 31 May

Quick service

Great company speedy service

Verified

JOHN, 31 May

service and the product are great

The service and the product are great. Compèred with the competition you are expensive. I quote Bolt Pharmacy as an example.

Verified

Customer, 31 May

Efficient and professional

Efficient and professional

Verified

Mark, 31 May

Great service

Easy to use very fast discreet post and packaging.

Verified

Sandra G, 31 May

Very good service

Very good service. I like that my info is saved, so all I have to do is read through & submit. I did have to send a blood pressure reading this time but that's not a problem.

Verified

Ian A, 31 May

Super efficient

Super efficient. Great price

Verified

Timothy M, 31 May

bit of a lottery.

great service, easy to order etc, only problem is that the product that I order is supplied by two different suppliers, which should be the same, but are not, one product is superior to the other, I would like to have the choice to purchase the better one.

Verified

Cecilia O, 30 May

Got my pen as indicated.

Got my pen as indicated.

Verified

Antony B, 30 May

Very quick and efficient service

Very quick and efficient service

Verified

Customer, 30 May

Quick and efficient service from…

Quick and efficient service from ordering to delivery.

Verified

Wayne W, 30 May

It was delivered on time and still cold…

It was delivered on time and still cold thank you

Verified

Claire C, 30 May

Healthexpress are a brilliant company…

Healthexpress are a brilliant company to work with. They are professional, efficient and the delivery of product is so fast. They also prove great supporting information and guidance and always provide speedy support when needed.

Verified

Lana, 30 May

delivery

The package came a day late ( not next day but in a day. i placed the order before 12 in the afternoon), the boxes with the medication and the niddles were broken, niddles were all over the package

Our patients love:
  • Helpful and friendly customer serviceWe’re available Mon - Fri, 08:00 - 17:00
  • No hidden feesAll prices include shipping & prescription
  • Next-day deliveryFor all orders before 16:30
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