About Us

We are the first and leading online doctors and pharmacy in the UK that provides support, advice and treatment for a range of medical conditions. A number of our conditions are common, however, require discretion or are require promptly. Our service provides information on each of the conditions and the accompanying products. The online medical consultation is free and reviewed by a registered UK doctor.

4.8/5

Our patients love us on feefo. Reviewed by 3,987 patients

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All inclusive service

All costs included & no hidden fees

Private & Confidential

Discreet packaging & payment

Get your treatment in three easy steps
Fill out a quick medical form

Begin your free consultation by answering a few questions about your condition.

Get treatment recommendations

After assessing your medical history a registered doctor will recommend appropriate medications.

Order treatment for free delivery

Once approved, you will be able to order your treatment with free next day delivery.

Our History

HealthExpress launched in 2002. Since then we have helped thousands of people successfully treat medical conditions. This includes providing a 'no hidden fees' policy including consultation, prescription and delivery and quick reordering process for chronic conditions and long-term circumstances.

We were the first online clinic to offer the consultation process which has become the industry standard within the UK. Since then we have continued to remain at the forefront of online healthcare, striving to improve the level of service we offer to our patients.

Why choose us

  • Prescription treatments issued by our team of registered UK doctors
  • Doctor and patient confidentiality at all times
  • Free patient support five days a week and the last Saturday of every month (excludes all Sundays)
  • No hidden costs (Consultation, prescription, doctor review, pharmacy costs, treatment and next day delivery included in the cost).
  • No-obligation free consultation
  • Free next day delivery as standard on all orders made before 4.30pm Monday-Friday
  • Easy repeat prescription ordering service and easy-to-use patient portal
  • Comprehensive information on all medications and conditions

Find out more about how to order with HealthExpress here.

Mission Statement

To ensure that our patients get the best medical experience possible, we provide quality support, treatment and advice on a range of health conditions, using qualified healthcare professionals and a comprehensive medical service.

The safety of our patients is very important to us and our service has been designed to ensure that we don't prescribe treatments unless it is in the best interest of the patient. We only collaborate with registered and professional pharmacists to make sure that we dispatch authentic medications.

With the help of our highly trained staff and use of the latest technology, it is our aim to provide a comprehensive yet convenient service that is easy to use. All the steps within our ordering procedure are easy to complete and, aside from the doctor's diagnoses, takes approximately a couple of minutes.

We also ensure that at no point during the ordering process do patients feel confused or uncertain about what to do next. This is why our Patient Support Team is available to answer any questions you may have, seven days a week. Patients also have the ability to request to speak to one of our medical doctors if it makes them feel more comfortable.

How you know you can trust HealthExpress

HealthExpress is in complete compliance with UK and European laws governing the sale of prescription medicines. All our doctors are registered in the EU and our pharmacy has been accredited by the General Pharmaceutical Council.

Our Privacy Policy complies with all the rules and regulations stipulated by the EU Ethics Committee. Doctor-patient confidentiality protects all information that is shared between our doctors and patients and will not be shared with any outside parties. To protect against potential online threats, HealthExpress is scanned daily by McAfee Secure and all data transfers are secured by VeriSign.

If you would like to find out more about HealthExpress or have further questions about our service, you can contact us for further information.

Media Enquiries
Please contact our Corporate Communications team and email your queries to: .