About Us

The HealthExpress Ethos

HealthExpress is an online clinic that provides support, advice and treatment for common medical conditions that patients do not always feel comfortable talking about. Our service provides information on each of the conditions and offers a free online medical consultation with a registered doctor.

Our History

We launched in 2002 and in that time have helped thousands of people just like you to successfully treat various medical conditions. We were the first online clinic to offer the consultation process which has become the industry standard within the UK. Since then we have continued to remain at the forefront of online healthcare, striving to improve the level of service we offer to our patients.

2002
HealthExpress is launched
HealthExpress became the first website to launch a comprehensive consultation service to improve the safety of patients.
2003
2004
HealthExpress became the first website to launch a comprehensive consultation service to improve the safety of patients.
Treatments are launched for influenza to deal with the potential risks of the 'Bird Flu'.
2005
2006
A new treatment is launched to help people to give up smoking, which has a better success rate than any other smoking cessation treatment.
The HealthExpress website is redesigned with a dedicated patient's area added, to make managing consultations easier for our patients.
2007
2008
We partnered with a leading clinic to provide products to help control migraines.
The health news section is added, to provide our patients with the latest relevant information related to their condition.
2009
2010
Same-day delivery in London and next-day delivery to Europe are offered on all treatments. The range of conditions we provide treatments and advice for is increased to 11.
We partnered with an online clinic for sexually transmitted infections to offer a combination of discreet home testing and treatments for a range of the most common STIs.
2011
2012
We launched our mobile site and an iPhone app so our patients and visitors have access to our services wherever they are.
We launched our mobile site and an iPhone app so our patients and visitors have access to our services wherever they are.
2013
2014
Same-day delivery in London and next-day delivery to Europe are offered on all treatments. The range of conditions we provide treatments and advice for is increased to 11.
We partnered with an online clinic for sexually transmitted infections to offer a combination of discreet home testing and treatments for a range of the most common STIs.
2015
2016
Same-day delivery in London and next-day delivery to Europe are offered on all treatments. The range of conditions we provide treatments and advice for is increased to 11.
Mission Statement

Our mission is to ensure that our patients get the best medical experience possible. We aim to provide the quality support, treatment and advice on a range of health conditions, using qualified healthcare professionals and a comprehensive medical service.

The safety of our patients is very important to us, and our service has been designed to ensure you get the most effective and safest treatment for your condition.

Why Choose Us 8 Reasons to use HealthExpress
Prescription treatments issued by our team of UK registered doctors
Doctor-patient confidentiality maintained at all times
Free patient support Monday to Friday 8am-6pm
No hidden consultation, prescription and delivery costs
No-obligation free consultation
Free next-day delivery across the UK
Easy repeat prescription ordering service
Comprehensive information on all medications and conditions
How you know you can trust HealthExpress

HealthExpress is in complete compliance with UK and European laws governing the sale of prescription medicines. All our doctors are registered in the EU and our pharmacy has been accredited by the General Pharmaceutical Council.

Our Privacy Policy complies with all the rules and regulations stipulated by the EU Ethics Committee. Doctor-patient confidentiality protects all information that is shared between our doctors and patients and will not be shared with any outside parties. To protect against potential threats, HealthExpress is scanned daily by McAfee Secure and all data transfers are secured by VeriSign.

If you would like to find out more about HealthExpress or have further questions about our service, you can contact us for further information.

Media Enquiries
Please contact our Corporate Communications team and email your queries to: mediaqueries@hexpresshealthcare.com.